Practical guidance for the next step
A clear property record helps owners understand the event and the restoration work that followed. This hub explains safe documentation practices without making insurance-coverage promises or replacing an insurer’s guidance.
Use this checklist first
- Prioritize safety; do not enter an unsafe property or wet electrical area to collect documentation.
- Record the date, time, known source, affected areas, and people contacted.
- Keep photos, service records, and communications in one place.
- Ask an insurer or policy representative directly about coverage and claim decisions.